Legal

Privacy Policy

Last updated: March 2026

AI Consultant Service ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and what rights you have over your information — in accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

1. Who We Are

AI Consultant Service is a boutique AI automation consultancy operated by George Kaiser. We provide custom AI solutions to businesses of all sizes, including social media automation, lead generation, customer support AI, SEO content, and full business AI integrations.

Data Controller: George Kaiser, AI Consultant Service
Website: ai-consultant-service.com
Contact: george@searchinchat.com

2. Data We Collect

2.1 Information You Provide Directly

When you submit our consultation request form, we collect the following information:

Data Field	Purpose	Legal Basis
Full Name	To address you personally in our communications	Legitimate Interest / Contract
Company Website	To understand your business before the consultation	Legitimate Interest
Business Email Address	To respond to your enquiry and send project communications	Contract / Legitimate Interest
WhatsApp Number	To contact you via WhatsApp for consultation scheduling	Consent
Industry / Business Type	To tailor the AI solution proposal to your sector	Legitimate Interest
Submission Timestamp	Internal record-keeping and response prioritisation	Legitimate Interest

2.2 Automatically Collected Data

We do not currently use analytics tracking, advertising pixels, or session recording tools on this website. No cookies are used for tracking or profiling purposes. The only client-side storage used is localStorage to remember your cookie consent preference.

2.3 Data from Third-Party Services

This website loads resources from the following third-party services, which may process technical data such as your IP address:

Google Fonts — Typeface resources served from Google's CDN. Subject to Google's Privacy Policy.
Google Apps Script / Google Sheets — Contact form submissions are stored securely in a Google Sheets spreadsheet via Google Apps Script. Data is processed under Google's terms.

3. Cookies & Local Storage

3.1 What We Use

We use minimal client-side storage — no third-party cookies, no advertising cookies, and no tracking pixels. The only storage used on this website is:

Name	Type	Purpose	Duration
cookie_consent	localStorage	Stores your cookie consent decision (accepted / declined)	Persistent (until cleared)

3.2 Your Consent

When you first visit our website, a cookie consent banner will appear. You may accept or decline. If you decline, no additional storage will be set. You may withdraw your consent at any time by clearing your browser's local storage for this site.

4. Social Media & External Links

4.1 Our Social Media Presence

Our website includes links to our official social media profiles. When you click these links, you leave our website and are subject to the privacy policies of those respective platforms:

Instagram (Meta Platforms, Inc.) — instagram.com/ai_consultant_service
Facebook (Meta Platforms, Inc.) — facebook.com/aiconsultantservice
TikTok (ByteDance Ltd.) — tiktok.com/@ai_consultant_service
WhatsApp (Meta Platforms, Inc.) — Direct messaging via WhatsApp Business

We are not responsible for the content, privacy practices, or data processing activities of these third-party platforms. We encourage you to review their respective privacy policies before interacting with them.

4.2 Social Media Advertising & Targeting

We may run paid advertising campaigns on Meta (Instagram and Facebook) and TikTok to promote our services. These platforms may use their own cookies and tracking technologies to serve targeted advertisements. This targeting is governed by:

Meta's Data Policy and Ad Preferences: facebook.com/privacy/policy
TikTok's Privacy Policy: tiktok.com/legal/page/eea/privacy-policy

You can manage your ad preferences directly on each platform. We do not embed social media pixels directly on this website at this time. Any future use of tracking pixels will be disclosed in this policy and require your explicit consent via our cookie banner.

5. How We Use Your Data

We use the personal data you submit exclusively for the following purposes:

To respond to your consultation request via email or WhatsApp
To assess your business requirements and prepare a tailored AI proposal
To communicate project scope, timelines, and deliverables
To fulfil contractual obligations when you become a client
To send relevant service updates or follow-up communications related to your enquiry

We do not sell, rent, or share your personal data with any third party for marketing purposes. We do not use your data for automated profiling or decision-making.

6. Data Storage & Security

Contact form submissions are stored in a secure Google Sheets spreadsheet, accessible only by authorised personnel (George Kaiser). Google Sheets data is hosted on Google's servers and protected by Google's enterprise-grade security infrastructure, including encryption at rest and in transit.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Access to your data is strictly limited and protected by account-level security.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law:

Enquiry data (non-clients): Retained for up to 12 months from the date of submission, after which it is deleted unless you have become a client.
Client project data: Retained for up to 7 years for legal and accounting purposes, in accordance with applicable law.
Cookie consent preference: Stored indefinitely in your browser's local storage until you clear it manually.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights regarding your personal data:

Right	Description
Right of Access	You may request a copy of the personal data we hold about you.
Right to Rectification	You may request that we correct any inaccurate or incomplete data.
Right to Erasure	You may request that we delete your personal data ("right to be forgotten").
Right to Restriction	You may request that we limit how we use your data in certain circumstances.
Right to Portability	You may request your data in a structured, machine-readable format.
Right to Object	You may object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent	Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at george@searchinchat.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

9. Children's Privacy

Our services are directed exclusively at businesses and professionals. We do not knowingly collect personal data from individuals under the age of 16. If you believe a minor has submitted data through our website, please contact us immediately and we will delete it.

10. International Data Transfers

Your data may be processed by Google (Google Fonts and Google Sheets), which may involve transferring data to servers in the United States or other countries. Google operates under Standard Contractual Clauses (SCCs) and is certified under applicable data transfer frameworks to ensure adequate protection for your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Privacy Questions?

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to us directly.

george@searchinchat.com