Legal

Terms & Conditions

Last updated: 7 March 2026

Please read these Terms & Conditions carefully before engaging our services or using our website. By proceeding with a consultation, project agreement, or by using ai-consultant-service.com, you agree to be bound by these terms.

1. Who These Terms Apply To

These Terms & Conditions govern the relationship between AI Consultant Service ("we", "us", "our") — operated by George Kaiser — and any individual or business ("you", "the Client") who engages our consulting services, commissions a custom AI build, or uses this website.

By submitting an enquiry form, booking a consultation, signing a project agreement, or making a payment, you confirm that you have read, understood, and accepted these terms in full.

2. Our Services

AI Consultant Service provides the following types of engagements:

• AI Strategy & Consulting — Discovery calls, AI roadmaps, feasibility assessments, and implementation planning.
• Custom AI Build — Design, development, and deployment of custom AI automation systems, chatbots, workflows, and integrations tailored to your business.
• AI Automation — Social media automation, lead generation pipelines, email/SMS campaigns, CRM integration, SEO content, reputation management, and more.
• Ongoing Support — Post-delivery technical support, training, and system updates where agreed in writing.

The specific scope, deliverables, timeline, and price for each engagement are defined in a separate project agreement or proposal accepted by both parties before work commences.

3. Intellectual Property & Ownership

3.1 Your Ownership of Deliverables

Upon receipt of full payment, all custom AI systems, code, automations, workflows, and other deliverables created specifically for your project are transferred to you as the Client. You own them outright — including source code, configuration files, and associated documentation — with no ongoing licence fees or vendor lock-in.

3.2 Our Pre-Existing Materials

Any frameworks, templates, tools, or methodologies that we developed prior to or independently of your project remain our intellectual property. Where pre-existing materials are incorporated into your deliverables, we grant you a perpetual, royalty-free licence to use them as part of your system.

3.3 Our Website & Content

All content on ai-consultant-service.com — including text, graphics, design, code, and branding — is the property of AI Consultant Service and is protected by copyright law. You may not reproduce, copy, or distribute any part of this website without our prior written consent.

4. Payment Terms

4.1 Fees & Invoicing

All fees are set out in a written proposal or agreement accepted by the Client before work begins. Prices are quoted in the currency specified in the proposal and are exclusive of any applicable taxes unless otherwise stated.

4.2 Payment Schedule

Unless otherwise agreed in writing, our standard payment schedule is:

For larger or phased projects, milestone-based payment schedules may be agreed in writing and will supersede the above.

4.3 Late Payments

Invoices are due within 7 calendar days of issue unless otherwise specified. Late payments may result in suspension of work or access to deliverables until the outstanding balance is settled. We reserve the right to charge interest on overdue amounts at a rate of 2% per month.

4.4 Refunds

The initial deposit is non-refundable once work has commenced, as it covers our time for discovery, planning, and project setup. If a project is cancelled by the Client after work has begun, payment is due for all work completed to the date of cancellation, pro-rated against the agreed scope. If we are unable to deliver the agreed scope due to circumstances on our end, we will refund any prepaid fees for undelivered work.

5. Client Responsibilities

Successful delivery depends on active collaboration. As the Client, you agree to:

• Provide accurate and complete information about your business, goals, and existing systems during discovery and throughout the project.
• Grant timely access to any platforms, tools, accounts, or data required for us to deliver the agreed scope (e.g., social media accounts, CRM, POS system, website).
• Review and provide feedback on deliverables within the agreed timeframe. Delays caused by the Client may affect project timelines and are not grounds for a refund.
• Ensure that any data, content, or materials you provide to us do not infringe the intellectual property rights of any third party.
• Comply with all applicable laws, platform terms of service, and regulations in your use of the AI systems we deliver.
• Maintain the security of any credentials, API keys, or access tokens shared with us or included in delivered systems.

6. Third-Party Platforms & Integrations

Many AI automation services involve integrating with third-party platforms including but not limited to Meta (Facebook & Instagram), TikTok, WhatsApp Business, Google, OpenAI, and point-of-sale or CRM systems. You acknowledge and agree that:

• Your use of those platforms is governed by their own terms of service, community standards, and policies. We are not responsible for changes to third-party platforms, API availability, or policy enforcement by those platforms.
• Access to certain platform features (e.g., WhatsApp Business API, Meta advertising) may require approval from the respective platform. We will assist you in applying where applicable, but approval is at the platform's sole discretion.
• Automation tools must be used in compliance with platform terms. Using AI automation to spam, mislead, or manipulate users is strictly prohibited and may result in account suspension by the platform. AI Consultant Service bears no liability for such outcomes.
• Third-party platform costs (advertising spend, API fees, subscription tiers) are separate from our fees and are the Client's responsibility.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement — including business strategies, customer data, technical systems, pricing, and project details — and not to disclose such information to third parties without prior written consent.

This obligation does not apply to information that is publicly available, already known to the receiving party, or required to be disclosed by law.

We may reference your business name and a brief description of the work completed in our portfolio or marketing materials, unless you request otherwise in writing before the project commences.

8. AI Output & No Guarantee of Results

AI systems generate outputs based on training data, prompts, and integrations. While we design and build AI systems to perform their intended functions reliably, we cannot guarantee:

• That AI-generated content (text, images, video, email copy, social posts) will be error-free or suitable for all audiences without human review.
• That AI predictions, scoring, or recommendations will always be accurate.
• That AI systems will perform identically following updates to underlying AI models (e.g., OpenAI, Anthropic) or third-party APIs outside our control.
• Specific business results including sales uplift, lead volume, search rankings, or cost savings.

You are responsible for reviewing AI-generated outputs before publishing or acting on them. We recommend maintaining human oversight, especially for customer-facing communications and critical business decisions.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• Our total liability to you for any claim arising out of or in connection with our services shall not exceed the total fees paid by you to us in the three (3) months preceding the event giving rise to the claim.
• We shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including loss of profit, loss of revenue, loss of data, loss of business, or reputational damage, even if we have been advised of the possibility of such damages.
• We are not liable for failures, downtime, or changes made by third-party platforms, APIs, or services that affect the performance of delivered systems.
• We are not liable for any damages arising from your failure to maintain adequate backups, security practices, or system access controls.

Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

10. Termination

10.1 By the Client

You may terminate a project at any time by providing written notice. You will be invoiced for all work completed up to the date of termination, and the non-refundable deposit is retained. Partially delivered systems or works-in-progress will be provided to you upon settlement of outstanding fees.

10.2 By Us

We reserve the right to terminate an engagement if you breach these terms, fail to make payment when due, or engage in conduct that is unlawful, abusive, or inconsistent with our values. In such cases, we will provide reasonable notice and invoice for work completed to date.

10.3 Website Access

We reserve the right to restrict or terminate access to ai-consultant-service.com at any time for any reason, without notice and without liability.

11. Acceptable Use of This Website

You agree not to use this website or any AI system we deliver to:

• Violate any applicable law or regulation.
• Infringe the intellectual property rights of any person or entity.
• Send spam, unsolicited communications, or engage in mass harassment.
• Generate, distribute, or promote content that is defamatory, fraudulent, obscene, or harmful.
• Attempt to gain unauthorised access to any system, server, or database.
• Use AI-generated content in a way that intentionally misleads, deceives, or manipulates consumers.
• Scrape, copy, or reproduce our website content without express written permission.

12. Governing Law & Disputes

These Terms & Conditions are governed by applicable commercial law. In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If resolution cannot be reached within 30 days, disputes shall be referred to mediation before any formal legal proceedings are initiated.

These terms do not affect any statutory rights you may have under the law of your jurisdiction.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business practices. The "Last updated" date at the top of this page indicates when the terms were last revised. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.

For active project engagements, the terms in effect at the time of the project agreement govern that engagement unless otherwise agreed in writing.